Information
Find answers to frequently asked questions about Moovin Forward Inc.'s Interior Design Services. We aim to provide clarity and ensure you have all the information you need to make informed decisions. If you have further questions, please don't hesitate to contact us.
Frequently asked questions
Below are some of the most common questions we receive at Moovin Forward inc.. We've organized them to help you quickly find the answers you're looking for. If you don't see your question here, please reach out to us directly.
What exactly does MFI do?
We are your dedicated Vacancy Elimination Partner. We handle the entire stressful, costly process that happens between one tenant moving out and the next moving in. Our role is to coordinate, facilitate, and project-manage everything from cosmetic updates and marketing to compliance paperwork, acting as your single point of contact so your team can focus on resident satisfaction and community operations.
What’s included in your "aesthetic refresh" or "cosmetic update"?
Our focus is on high-impact, non-structural visual improvements performed by our network of licensed vendors. This typically includes:
· Surface Applications: Painting, cabinet refinishing, countertop resurfacing.
· Fixture Replacement: Updating hardware, lighting, plumbing fixtures, and appliances.
· Final Staging: Deep cleaning and professional photography preparation. We present a scope of work and budget for your approval before anything begins.
How fast can you turn a vacant unit?
What does your service cost?
Our Swift Turn Program is designed to achieve "market-ready" status in 14 days or less from the previous tenant’s move-out. Our coordination prevents the common delays that stretch vacancies to 30-45 days, directly saving you thousands in lost rent.
Our fee is based on the value we manage, not just hours. We charge a facilitation fee of 12-18% of the total project budget (materials + vendor labor).
Here’s an example what that looks like in 2025: *depending on unit turnover revision)
· 1-Bedroom Full Refresh ($8,000 budget): Our fee is $960 - $1,200. Per unit
· 2-Bedroom Full Refresh ($11,000 budget): Our fee is $1,320 - $1,650.per unit
· 3-Bedroom Full Refresh ($16,000 budget): Our fee is $1,920 - $2,400. Per unit
You control the project budget. Our goal is to maximize the return on that investment through speed and quality.
How are you different from a general contractor or property manager?
Great question! We are neither.
· We are NOT contractor's! However, we provide licensed contractor's to complete all needed services.
We are NOT property managers! We don’t collect rent or handle daily maintenance. We specialize in the critical transition period—the "vacancy-to-revenue" gap where most profit is lost. Think of us as your surgical team for property turnovers, while your property manager is the general practitioner.
Do you really offer a free first unit?
Yes, absolutely. We are confident in our ability to deliver value. Here’s the deal:
- You choose your most challenging vacant unit.
- We fully coordinate and facilitate its entire make-ready process.
- You pay only for the materials and vendor labor costs (which you’d pay anyway). Our coordination and project management fee for that first unit is waived.
- You judge the results. If you’re satisfied, we then partner on your remaining units at our standard rate. No obligation, no risk.
Do you handle evictions?
We provide Procedural Compliance Facilitation. This means we handle the complex administrative burden of the process as your authorized agent: preparing and filing correct paperwork, coordinating with process servers, scheduling and appearing in court to represent your ownership interests, and ensuring all timelines are met. We facilitate the procedure so you don’t have to.
It’s simple:
- Consultation: A 10-minute call to discuss your biggest vacancy or turnover challenge.
- Assessment: We evaluate a specific unit and provide a free, no-obligation proposal with a scope, budget range, and timeline.
- Pilot: We begin with our risk-free first unit offer to prove our value on your property.
How do we start working together?
It’s simple:
1. Consultation: A 20-minute call to discuss your biggest vacancy or turnover challenge.
2. Assessment: We evaluate a specific unit and provide a free, no-obligation proposal with a scope, budget range, and timeline.
3. Pilot: We begin with our risk-free first unit offer to prove our value on your property.
Do you require long-term contracts?
No. We believe in earning our partnership every day. We typically start with a single-unit agreement. Most clients, after seeing the results and relief, choose to move to a portfolio retainer for predictable pricing and priority service.
Can you work with our existing vendors?
Absolutely. We are happy to incorporate your trusted vendors into our managed process. If you need new resources, we have a vetted network of reliable, high-quality tradespeople we can recommend.
What if I’m not satisfied?
We stand by our work with a 100% Satisfaction Guarantee on our facilitation services. If we fail to meet the agreed-upon timeline or quality standards due to our own coordination (barring unforeseen client delays or approval holds), our fee for that project is waived.
Still have questions?
If you haven't found the answer you're looking for, don't hesitate to reach out. Our team is ready to provide clarity and assist you further.